❓ Frequently Asked Questions

Answers to all your questions about fb67

From opening an account to bKash deposits, bonus terms to cricket betting — the most frequently asked questions about fb67 are compiled here in one place.

fb67 is a trusted online casino and sports betting platform in Bangladesh. On this FAQ page you will find answers to all important questions about account registration, payment methods, bonus terms, gameplay rules and responsible gaming. If your question is not here, our 24/7 live chat support is always by your side.

Detailed Questions and Answers


Account and Registration

To open an account at fb67, you need an active mobile number, a username and a strong password. It is important to provide accurate information at registration because identity verification is carried out at the time of withdrawal. The registration process is completely free and takes only a few minutes.

fb67 is only for those aged 21 and above. Before opening an account, make sure your age meets this requirement. We follow a strict policy to prevent underage use of the platform.

Use the "Forgot Password" option on the fb67 login page. A verification code will be sent to your registered mobile number. Set a new password using the correct code. For any issues, contact our 24/7 live chat support.

No, only one fb67 account is allowed per person. If multiple accounts are found, they may be closed and the associated balances may be cancelled. This rule is strictly enforced in the interest of fair play.

First make sure you are using the correct username and password. Clear your browser cache and cookies and try again. If the problem persists, email [email protected] or contact us directly via live chat — our team will assist you promptly.
Deposits and Withdrawals

Funds deposited via bKash, Nagad, Rocket or Upay are generally credited to your fb67 account instantly. Bank transfers may take a little longer. If the amount is not credited, contact live chat with your transaction reference number.

The minimum deposit amount across all payment methods is ৳200. For withdrawals, a minimum of ৳800 applies. This ensures that every transaction is processed safely and efficiently.

Withdrawal requests are generally processed within 15 minutes to 2 hours. Withdrawals via bKash, Nagad or Rocket are the fastest. If your withdrawal is delayed, contact our live chat support.

fb67 currently accepts bKash, Nagad, Rocket, Upay and bank transfer. These methods are the most popular and secure mobile banking services in Bangladesh. There are plans to add more methods in the future.

fb67 does not charge any transaction fees. However, your mobile banking operator (such as bKash or Nagad) may charge a small fee according to their own terms. Bank charges may apply for bank transfers.

Log in to your fb67 account and go to the payment page, select Nagad and follow the instructions shown. Complete the payment using the Nagad app or USSD code. Once the payment is successful, your fb67 account balance will be updated instantly.
Games and Rules

To bet on BPL or any other cricket match, go to the cricket section of fb67. Choose your preferred event from the list of matches and markets and set the bet amount. Bets can be changed or cancelled up until the match starts. In live betting, it is also possible to place bets while the match is in progress.

Yes, all slot games at fb67 can be played smoothly in a mobile browser. There is no need to download a separate app — just open fb67.cam in your mobile browser. The games are optimized for both Android and iOS devices.

Yes, fb67's live casino section features real-time dealers from leading providers including Evolution Gaming and Ezugi. Through HD video streaming, you can enjoy an authentic casino experience from home.

All games at fb67 run on certified software from reputable game providers. Each outcome is determined entirely at random using Random Number Generator (RNG) technology, which ensures fairness. We are committed to ensuring fair play.

Yes, betting is available on T20 World Cup, IPL, BPL and other major international tournaments in the cricket section of fb67. Live odds are updated continuously during matches, giving you the best betting opportunities. Special markets are also available for Bangladesh Tigers matches.
Bonuses and Promotions

New members will receive a 200% welcome bonus on their first deposit, up to a maximum of ৳8,000. This means that if you deposit ৳4,000, you can start playing with a total of ৳12,000. This bonus applies only once at the time of the first deposit.

The wagering requirement for fb67's welcome bonus is only 10x. This means you can withdraw your winnings after wagering 10 times the bonus amount. This is one of the lowest wagering requirements in the Bangladesh market.

Yes, fb67 has three VIP tiers. The Bronze tier offers up to 0.4% weekly cashback, Silver offers 0.8% and the Gold tier offers up to 1.2% weekly cashback. You can move up to higher tiers by playing regularly.

Cashback is calculated every week and automatically credited to eligible VIP members' accounts. Cashback generally does not carry any additional wagering requirements. For more details, see our bonus policy page or contact live chat support.

fb67 offers special promotions and bonus offers during Eid, Pohela Boishakh, Victory Day and major cricket tournaments. Details of promotions are announced on our platform in a timely manner. Visit fb67 regularly to stay updated.
Security and Responsible Gaming

fb67 uses SSL encryption technology to keep all your personal and financial information secure. Your information is not sold or shared with third parties. To read our detailed privacy policy, visit the privacy policy page.

Yes, fb67 places the highest importance on responsible gaming. You can apply for a temporary or permanent self-exclusion if you wish. To use this feature, contact our support team directly — they will assist you with care.

fb67 offers the ability to set deposit limits as part of responsible gaming. Contact our support team to set a specific daily, weekly or monthly limit. Keeping your budget in control is essential for a healthy gaming experience.

Yes, fb67's support team provides assistance 24/7 entirely in Bengali via live chat. You can contact us at any time for any issue — payment, game or account. You can also reach us by email: [email protected].

If you feel that playing is having a negative impact on your life, please take a break immediately and seek professional help. Helpful information and resources are available on fb67's responsible gaming page. Our support team will assist you confidentially with self-exclusion or setting limits.

fb67 confirms age during account verification and reserves the right to verify identity documents for any suspicious account. If an account belonging to someone under 21 is identified, it will be closed immediately. Protecting minors is our highest priority.

Still have a questions?

Contact support — our Bengali-speaking team is by your side 24/7.

Contact Us


Live Chat

Instant assistance in Bengali 24/7 — the fastest way to reach us.

Email

[email protected]
— Usually replied within a few hours.

Support Hours

Around the clock (BST, UTC+6) — 7 days a week, 24 hours a day.